> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatzy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

### What It Flow-Based Agent

A deterministic, guided-flow agent that moves users through predefined steps using buttons, menus, and validations. Ideal when you want total control over the experience.

### Best For

* Lead capture and qualification
* Appointment/leave requests
* Onboarding checklists
* Event registrations
* Feedback collection with fixed fields

### Key Strengths

* **Predictable & Controllable:** Every step, field, and branch is explicit.
* **Low Risk:** Minimal chance of off-topic answers; easy to QA.
* **Fast to Ship:** No training data required; publish as soon as flows are built.
* **High Completion Rates:** Clear, linear steps reduce drop-offs.

### Limitations

* **Rigid for Open-Ended Queries:** Struggles with unstructured, typed questions.
* **Maintenance Overhead:** New paths must be added manually.
* **Lower “Human-like” Feel:** Conversational nuance is limited.

### Setup Notes in ChatzyAI

* Design flows with structured steps and quick replies.
* Add field validations and error prompts.
* Use webhook triggers/integrations for CRM or form submissions.
* Provide a fallback: human handoff or a short FAQ shortcut.

  <Card title="Create your Flow-Based AI Agent" icon="sparkles" href="https://app.chatzy.ai/flow-based-ai-agents">
    Build your Flow-Based AI Agent tailored to your specific needs.
  </Card>

  ***

  Once you create an AI agent you will see the following screen

<Frame>
  <img src="https://mintcdn.com/chatzyai/XWMl68dRHOsbqAKb/ai-agents/flow-based-ai-agent/overview.png?fit=max&auto=format&n=XWMl68dRHOsbqAKb&q=85&s=a86bb5db9b7a0419c749172d9d839b01" width="1721" height="898" data-path="ai-agents/flow-based-ai-agent/overview.png" />
</Frame>