> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatzy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard

The **Conversation Logs** tab is your central place to review, audit, and analyze every voice interaction your agent has handled - whether from a live phone call or a browser-based test in the Playground. This helps you monitor call quality, track spending, and continuously improve your agent's performance.

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  <img src="https://mintcdn.com/chatzyai/f4zfTmwUuctQb-Q3/ai-agents/voice-ai-agent/dashboard.png?fit=max&auto=format&n=f4zfTmwUuctQb-Q3&q=85&s=8bccfc0f31eeebff26d1f43a5e0ea5ec" alt="Playground Overview" className="rounded-lg" width="1701" height="886" data-path="ai-agents/voice-ai-agent/dashboard.png" />
</Frame>

### Conversation Log Table Overview

| Column                | Description                                                                                         |
| --------------------- | --------------------------------------------------------------------------------------------------- |
| **Created At**        | Timestamp indicating when the call began.                                                           |
| **Call Type**         | Specifies whether it was a **Phone Call** (telephony) or **Web Call** (browser-based testing).      |
| **User Phone Number** | Caller’s phone number.                                                                              |
| **Call Duration**     | Total length of the call in seconds (`s`).                                                          |
| **Total Cost**        | Total credits billed for the interaction based on call length and services used.                    |
| **Billed at Rate**    | Shows a breakdown of the cost components: **Model**, **Transcriber**, **Voice**, and **Telephony**. |
| **Logs**              | Button to **View** full conversation details, recordings, and analysis options.                     |

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### Detailed Conversation Logs

Click the **View** button next to a conversation entry to open the full log view a pop-up with rich functionality for review and optimization.

#### Key Features in Log View:

* **Audio Recording**\
  Listen to the full call or click **Download Recording** to save it for QA analysis or agent training.

* **Transcript**\
  Read through the entire transcribed conversation, showing both user speech and agent responses in a clear timeline.

* **Revise Answer**\
  If the agent’s response was incorrect or inadequate, use **Revise Answer** to provide a better version. This feedback loop helps retrain the AI to improve future performance.

* **Download Conversation PDF**\
  Export the complete call (including transcript and metadata) as a PDF for auditing, client reporting, or internal records.

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> **Tip:** Use the combination of audio, transcript, and answer revision to continually fine-tune your agent and reduce unnecessary call handling or retry costs.