> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatzy.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Functionalities

# ChatzyAI – Core Functionalities

## 1) Always-On Engagement

AI agents engage, qualify, and support customers 24/7—never miss a lead, a query, or an after-hours opportunity.

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## 2) Omnichannel Presence

One AI, many touchpoints:

* Website & mobile app
* WhatsApp, Instagram, Facebook Messenger
* Consistent brand voice across all channels

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## 3) Smart Lead Capture & Routing

* AI asks qualifying questions and routes hot leads directly to sales reps
* Can auto-schedule meetings or transfer to live agents seamlessly

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## 4) No-Code Builder

* Drag-and-drop designer for quick setup
* Pre-built templates for FAQs, lead forms, appointment booking, and handoff
* Launch in days, not months

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## 5) Personalization & Context Awareness

* AI remembers past conversations and adapts tone
* Pulls live data (pricing, stock, delivery times, appointments)
* Responds in 60+ languages for global reach

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## 6) Campaigns & Automation

* Run promotions, broadcasts, and nurture campaigns directly in WhatsApp & social channels
* Segment and re-engage leads automatically
* Drive higher open and conversion rates

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## 7) Seamless Integrations

* Connects with Salesforce, HubSpot, Zendesk, Shopify, MS Dynamics, Zapier & custom APIs
* Syncs conversations, leads, and notes into your existing workflows

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## 8) Secure & Enterprise-Ready

* Role-based access for teams
* Scales reliably during high-traffic campaigns or seasonal spikes

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