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1. ๐Ÿง  Write Clear Instructions

Give your bot a solid behavioral foundation. Instructions help define tone, personality, and limitations. Example Instruction:
โ€œYou are a helpful support agent for a clothing store. Only respond to queries related to products, orders, or returns. Be friendly and concise.โ€

2. ๐Ÿ“„ Use Clear, Readable Data

Your AI agent learns from the content you provide. To ensure good performance:
  • Use clean and structured PDFs or website links.
  • Avoid ambiguous, vague, or outdated information.
  • Prefer bullet points and concise paragraphs.
โœ… Good:
  • Product: SmartWatch Z2
  • Price: โ‚น3,999
  • Delivery: Within 3โ€“5 business days
  • Warranty: 12 months
โŒ Bad:
  • Maybe โ‚น4000? May or may not be in stock. Delivery might be fast.
If you want your bot to share URLs with users:
  • Add the actual link into your uploaded content (PDF or text).
  • Make sure the link is live, accurate, and stable (wonโ€™t change or break).
โœ… Example:
โ€œFor our return policy, visit: https://yourstore.com/returnsโ€

4. ๐Ÿงช Use the Right AI Engine (Optional)

Chatzy supports popular AI models like GPT-4, GPT-4o mini, and Gemini โ€” depending on your account setup and configuration. You can choose the one that best fits your accuracy and latency needs.
Note: Chatzy does not currently suggest AI models by use case.