

What You Can Do
- Review complete conversations — See how users interact with your agents in real time, including every message exchanged.
- Identify active agents — Instantly know which agent handled each response for better accountability and team coordination.
- Revise or improve responses — Use the Revise Answer feature to correct or enhance replies, improving future AI accuracy.
- Filter intelligently — Narrow results by date range, user, or interaction type for focused conversation analysis.
💡 Tip: Regularly reviewing and revising agent responses helps your system learn faster and perform more naturally over time.