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The Flow Builder is where you visually design and organize your conversational journeys.
The top bar provides several tools to help you manage your workspace and control the publishing process.
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Top Bar Tools

  • Back to All Journeys → Returns you to the Journeys Dashboard to view and manage all flows.
  • Fit View → Adjusts the canvas so all nodes and triggers are visible within the screen.
  • Zoom → Zoom in or out for a closer look at specific areas or to see the entire flow.
  • Toggle Interactivity → Enables or disables interaction with nodes; useful for reviewing complex flows without editing them.
  • Align → Automatically arranges and aligns all nodes for a neat and structured layout.
  • Publish → Makes the journey live and active. Once published, the flow will respond to its configured triggers.

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Adding a Trigger

At the center of the canvas, the + Add Trigger button is the starting point of every journey.
A trigger defines the event that initiates the flow .