Execute

The Execute cards give your chatbot the ability to perform actions behind the scenes. Unlike input or message cards, these are for running code, calling AI models, or querying other agents to accomplish complex tasks.

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Execute Code

This powerful card allows you to run custom code directly within your flow. It’s useful for data manipulation, logic, calculations, or integrating external APIs. When using this card, you have access to pre-configured globals that simplify coding:

• Functions
  • len(obj): Returns the length of an object (e.g., list, string).
  • range(start, stop): Generates a sequence of numbers.
  • print(message): Logs output safely.
  • get_contact_details(): Retrieves predefined details about the current contact.
    • The returned object includes useful variables you can directly use in your code:
      details = {
        "phn_number": <users phone number>,
        "first_name": <users first name>,
        "last_name": <users last name>,
        "email_id": <users email id>,
        "contact_id": <users contact id>,
        "iframe_user_id": <users iframe id >
        # ... plus any custom attributes saved for the contact
      }
      
    • This means you can quickly access user data without writing extra queries.
    • Example usage:
      details = get_contact_details()
      print(f"Hello {details['first_name']}, we’ll contact you at {details['phn_number']}.")
      
      Output: Hello Avinash, we’ll contact you at 918237502610.
  • get_details(): Fetches user information from current conversation id.
      details = {
        "phn_number": <users phone number>,
        "full_name": <users full name>,
        "conversation_id": <current conversation id>
      }
    
  • upload_to_s3(file): Uploads a file to Amazon S3 storage.
  • save_details(data): Saves data for later use in the flow.
• Modules
  • httpx: For making HTTP requests to external APIs.
  • json: Parse and manipulate JSON data.
  • re: Use regular expressions to validate or extract text patterns.
  • datetime, timezone, timedelta: Handle dates, times, and timezones.
• Types
  • str: Strings of text.
  • int: Whole numbers.
  • float: Decimal numbers.
  • list: Ordered collection of items.
  • dict: Key-value pairs.
  • set: Unordered unique items.
  • tuple: Immutable sequence of values.

Example:
Get the current time and save it to a variable:

current_time = datetime.now()
print(f"Current time is {current_time}")

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AI Task

This card sends a specific instruction to an AI model to perform a focused task and return a response. Unlike normal conversation, it is designed for precise execution.

• Instructions: A concise directive for the AI describing exactly what it should do.
  • For example, you might tell the AI to validate a user’s input against a predefined list and return either the closest match or a default value like "Other".
• Input: The data the AI should process.
  • This can be text directly entered or dynamic values passed from variables (e.g., capturing what a user typed earlier).
• Model: The AI model that will execute the instruction (e.g., a lightweight or advanced GPT model depending on your needs).
• Store in variable: The place where the AI’s output will be saved so it can be reused later in the flow.

How it works in the example:

1. The user provides some input (like a name).
2. The AI Task receives that input and compares it against a defined list.
3. If the input matches an item (even with minor variations like spelling), the AI returns the exact standardized value.
4. If no match is found, the AI returns a fallback such as "Other".

This approach ensures that messy or inconsistent user input is converted into clean, structured data that can be reliably used in the chatbot journey, CRM updates, or API calls.

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Query AI Agent

This card lets your chatbot query another specialized AI Agent that you’ve configured. It helps in creating a network of collaborative agents.

• Query: The request you want to send.
• Conversational AI Agent: Choose which agent to query.
• Store in variable: Save the response.

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Trigger Journey

This card lets your flow trigger one or more existing Journeys, making it easy to build modular and reusable automations. Instead of recreating the same logic across multiple flows, you can pass data to another journey and let it handle the remaining steps.

• Select Journeys: Choose one or more journeys to execute.
• Variables to Pass: Once a journey is selected, the card automatically displays all variables defined in that Flow. Select the variables you want to populate

How it works:

1. Select the journey you want to trigger.
2. Choose the variables required by that journey.
3. When this card executes, the selected journey starts immediately with the provided data.

This is useful for reusable workflows such as:

• Appointment booking
• Lead qualification
• CRM synchronization
• Sending notifications
• Multi-step business processes