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The Flow Logic cards are the controls that determine how your conversation moves from one step to the next. They are the “if-then” statements of your chatbot flow, allowing you to create dynamic and intelligent paths.
  • Transition: This is the core card for controlling the conversation’s flow. It allows you to transition (or move) from the current node to another node based on a specific condition.
    • Condition: This is a required field where you define the rule that must be true for the transition to happen. The condition is a simple boolean expression.
      • Example:
        • A condition of True creates an unconditional transition, meaning the conversation will always move to the next connected node.
        • A condition could also check a variable, such as user_input == "yes", to move the conversation to a new node only if the user said “yes.”