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The Download Conversation PDF action generates a PDF transcript of a conversation and stores its downloadable URL in a workflow variable. This is useful for archiving conversations, sharing chat transcripts, or attaching them to external systems such as CRMs, support tickets, or email notifications.

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Configuration Fields

  • Conversation ID
    Specify the conversation ID as per your conversation trigger.     Example:
    {{conversation_id}}
  • Save PDF URL as
    Enter the name of the workflow variable where the generated PDF URL should be stored. Once the action is executed, you can reference this variable in subsequent actions.     Example Variable Name:
    conversation_pdf_url     Usage Example:
    {{conversation_pdf_url}}
Tip: You can use the generated PDF URL in later workflow steps, such as sending it via email, uploading it to a CRM, storing it in Google Sheets, or passing it to another API.