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The Wait action allows you to pause a journey for a specified amount of time. This is useful for creating delays in conversational flows, enabling follow-up messages, reminders, or drip campaigns.
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Configuration Fields

  • Wait
    Defines the duration of the pause. Enter a number and select the unit (minutes, hours, or days).
  • Wait Until Specific Time of Day
    Toggle option that allows you to hold the journey until a set time is reached. For example, you can configure the flow to wait until 9:00 AM the next day before sending a message.